About
A well-designed onboarding experience sets the stage for everything that follows in your volunteer program. In this practical course, you’ll learn how to create and implement an effective orientation and training process that prepares your volunteers to succeed and thrive in their roles. We’ll walk you through how to: - Define volunteer roles and training needs - Create comprehensive orientation sessions (in-person, virtual, or pre-recorded) - Design and deliver engaging, role-specific training - Assess volunteer understanding through quizzes and feedback - Provide ongoing support and recognize volunteer contributions - Continuously improve your onboarding process using real feedback and evaluation Whether you're building a volunteer onboarding process from scratch or refining your current system, this course offers tools, templates, and step-by-step guidance to help you welcome, train, and retain volunteers who feel confident, supported, and aligned with your mission.